Refund & Cancellation Policy

1. ATARS is free today

The ATARS desktop app is free to download and use, with every feature included. There is no payment, no subscription and no trial timer — so no charge can arise, and no refund is ever needed for the free app.

2. If paid plans launch in future

Should paid products (for example a future Pro tier) ever be offered, they would be billed transparently: the price, billing cycle and what is included would be shown clearly at the point of purchase before you confirm. The sections below describe the refund rules that would then apply.

3. Cancellation

You may cancel a paid subscription at any time from your account or by contacting us. On cancellation, your plan remains active until the end of the current billing period, after which it will not renew and you will not be charged again.

4. Refunds

• Monthly plans: if you are not satisfied, contact us within 7 days of a charge and we will review a refund of that billing period in good faith.
• Annual plans: eligible for a pro-rated refund of the unused full months within 14 days of purchase.
• Duplicate or accidental charges are refunded in full.

Refunds are issued to the original payment method. Once processed, banks or payment providers may take a few business days to reflect the amount.

5. What is not refundable

Periods already used beyond the windows above, and charges disputed solely due to lack of use, are generally not refundable. We always aim to be fair — if something went wrong, talk to us.

6. Payments & taxes

Payments are processed by a third-party payment provider; ATARS does not store your full card details. Applicable taxes may be added as required by law.

7. Changes

This policy may evolve if paid plans ever roll out. Material changes will be reflected by the "last updated" date above.

8. Contact

Billing questions or a refund request? Reach us through the contact page.